Frequently Asked Questions

Many of our smoked meats are gluten-free, but please check the product description or contact us if you have dietary concerns.

Yes. Small white salt deposits or fat surface crystals are normal on dried meats and completely safe.

Yes, this can be completely normal. During shipping, especially in warmer weather, smoked meats and cheeses may arrive warm to the touch. Our products are fully smoked and vacuum-sealed, which helps protect quality during transit. If you ever notice an unusual odor, damaged packaging, or have concerns about your order, please contact us right away and we’ll be happy to help.

We strive for excellence. Please, contact our customer support to address any issues or questions about your purchase.

Yes. Please see our Return Policy for full details on eligibility and the process.

Many customers enjoy them straight from the package as a protein-rich snack; or paired with crackers, cheese, and your favorite sides.

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